The Cash Allowance Office will issue
notification letters towards the end of each
month to PRH GA households who will have
waited for PRH for more than three years
within the following month but have not yet
been provided with the first PRH flat offer.
Those who may also meet other eligibility
criteria for applying for the cash allowance
will receive an Application Form at the same
time.
Points to note before completing the
Application Form
Upon receiving the Application Form, please
check if the PRH Application Number, and the
name(s) of the Applicant and family members
(if applicable) are correct.
Sample of Application Form
(Attention: The Application Form will be
sent to the households concerned from the
Cash Allowance Office.
This sample cannot be used as an
Application Form.)
The 4 steps of filling in the Application
Form
Fill in the “Personal Particulars” on Page
2;
Fill in the “Details of Bank Account” on
Page 2;
Read carefully the “Declaration” on Pages 3
and 4 before signing on Page 4 by the
Applicant and all family members aged 18 or
above; and
Submit the following required documents
together with the duly completed Application
Form:
A documentary proof of the bank account
for receiving the cash allowance such as
a copy of a page of a passbook or of a
monthly statement showing the name(s) of
the bank account holder(s) and the
account no. (photocopy of a bank card is
not acceptable);
(If applicable) A copy of the Hong Kong
Identity Card (HKID Card) of family
member(s) who has/have reached the age
of 11 and been issued with an HKID card,
but a copy of which has never been
submitted to HD’s Applications
Sub-section (Applications Sub-section
(PRH)); and
(If applicable) A copy of the One-way
Permit of family member(s) who do(es)
not hold an HKID Card or a Hong Kong
Birth Certificate.
How to submit the Application Form?
The applicant household may submit the
completed Application Form and required
documents by the following means –
sending the form to “Cash Allowance
Office, Housing Department, P.O. Box
209, Tsuen Wan Post Office” by post; or
submitting the form in the drop-in box
of HD at the following locations within
office hours –
Cash Allowance Office, Housing
Department, 8/F, 1 Kwai On Road,
Kwai Chung, New Territories; or
Hong Kong Housing Authority Customer
Service Centre, 3 Wang Tau Hom South
Road, Kowloon
If the applicant and family members have
registered “iAM Smart+” or have valid
personal digital certificates, they may
complete and submit the e-Form by scanning
the QR code on the Application Form.
* Office hours of the Cash Allowance
Office:
Monday to Friday - 08:30 - 18:00
(except public holidays)
Important notes
All information provided in the
Application Form must be true and
correct.
It is a criminal offence for anyone to
wilfully provide false information or omit
certain information in order to obtain the
cash allowance by deception. Apart from
being disqualified to receive the cash
allowance, the person concerned may be
prosecuted for contravening the Theft
Ordinance (Cap. 210, Laws of Hong Kong). Any
person who contravenes the Ordinance shall
be liable on conviction to imprisonment for
a maximum of 14 years. The Cash Allowance
Office has the right to cancel the
applicant’s application under CATS and
recover any overpaid amount. The applicant
may also be disqualified from applying for
PRH as a result.
The Cash Allowance Office will send Short
Message Services (SMSs) to applicant
households on application matters. To
prevent fraudulent acts,
the SMSs sent by the Cash Allowance
Office will not contain any linkages; nor
will the Cash Allowance Office request the
applicant household to reply by
SMSs.
Besides, the Cash Allowance Office will
contact the applicant or any family member
within the PRH application by phone via only
the designated telephone number 3105 2323.
The staff of the Cash Allowance Office
will not call the applicant household to
obtain personal data (including HKID Card number, bank account
details, etc.). Applicant households who
have doubts about the authenticity of calls
may call the hotline on 3105 3333 for
verification.
CATS will run for three years until
mid-2024. Any cash allowance will at most be
disbursed until June 2024.
